Lessons Learned From Launching a New Hospital Information System

Like the human heart, a hospital's information system provides a vital function: every beat transmitting important messages along one of the many integrated pathways in a synchronized operation.  More

Plant-Forward Movement Gives Hospitals Something to Chew On

As an executive in the hospital food services industry, I've had many folks tell me they are having a difficult time wrapping their heads around the "plant-forward" movement. Is it vegan? Vegetarian? Flexitarian? More

The Road to Payment Reform: A Guide to PAMA Compliance for Advanced Imaging

Overuse of advanced imaging modalities has been scrutinized by policymakers as a factor contributing to unsustainable levels of health care spending in our nation. That scrutiny was the driving force behind the passage of the Protecting Access to Medicare Act of 2014 (PAMA). This federal law includes a CMS mandate that ordering physicians consult Appropriate Use Criteria (AUC) using a qualified Clinical Decision Support Mechanism (CDSM) when ordering advanced imaging procedures such as CT, MRI... More

Why a Servant Leadership Model Improves Organizational Performance

To enhance the efficiency, performance, effectiveness and overall success of an organization, it’s essential for associates to possess the relevant skills and knowledge required to drive the organization forward. Top-performing organizations implement various methods to improve the skills of their workforce. They may hold seminars or workshops, send employees to conferences, host quarterly town halls or have internal training sessions led by the human resources team, but all of these... More

What Does Your Item Master Tell You About Your Supply Chain’s DNA?

Did you know that your supply chain’s DNA resides in your item master? When you think about the DNA of your item master, it should consist of good, solid building blocks. After all, one definition of DNA is “the fundamental and distinctive characteristics or qualities of someone or something.” The building blocks create a solid foundation that’s the lifeline of your supply chain. Ensuring clean data allows your organization to obtain the right product, at the right... More

The Ins and Outs of Furniture, Fixtures and Equipment in the Health Care Setting

Is your organization planning a renovation or building a new facility? Be prepared with a plan (and a budget) for when the dust settles and interior design begins. As new construction and renovation projects near completion, furniture, fixtures and equipment (FF&E) become vitally important to the look, feel and design of the space that has been altered, but FF&E is rarely part of the agreement between the general contractor and hospital. More

Sustainability: What Does It Mean for Hospital Food Service?

Increasing sustainability efforts in health care food service is no longer a trend but a standard practice. Driving the conversation is the obesity epidemic, the effect of meat and dairy production on climate change and the extensive use of non-therapeutic antibiotics in the production of poultry, beef and pork. Adding to the urgency is the increased focus on enhancing the patient experience. In today’s world of quality patient care, food matters.  More

Weighted-Bin Technology: Accurate Inventory Without the Heavy Lifting

According to historians, evidence of scale use dates back about 4,500 years. The fulcrum scale, based on the ancient balance scale concept, is still used in advanced laboratory settings because of its simplicity and precision. More

Is Your Supply Chain Living Up to Its Potential? 10 Questions to Help You Find Out

No matter how seasoned a supply chain professional you may be, it’s important to periodically evaluate your department and how it compares to others across the country. To avoid becoming stagnant, you should never stop testing, evaluating or working to improve. By testing the health of your supply chain, you get an understanding of where you need to focus your efforts and align your supply chain activities with leading industry practices. Below are 10 questions that will help identify... More

Finding the Value in Supply Chain Contract Management

Ideally, 90% of transactions within the health care supply chain should be covered by a contract. Yet, with more than 100 different contract management software platforms available today, many organizations still use spreadsheets and filing cabinets to manage them. Is this truly maximizing a contract’s purpose and value? More